Exquisite Treasures (ABN 71 702 312 561) respects your privacy. This policy explains what personal information we collect, why we collect it and how we look after it, in line with the Australian Privacy Principles.
What we collect
When you enquire or book with us, we may collect:
- Your name, email address and phone number
- Event details, such as the date, venue or suburb, guest numbers, theme and budget
- Inspiration photos or other files you choose to send us
- Messages you send us by email or on Instagram
How we use it
- To reply to your enquiry and prepare a quote
- To plan, deliver and invoice your booking
- To contact you about your event
We don't sell, rent or trade your personal information, and we won't add you to a mailing list without your consent.
Who we share it with
We only share your information when we need to in order to deliver your event, for example:
- Our enquiry form provider, Tally, which stores form submissions for us
- Your venue or other suppliers, where needed to coordinate your setup
- Where required by law
Storage & security
We keep your information only as long as we need it for your enquiry or booking and for our business records, and we take reasonable steps to protect it from misuse, loss and unauthorised access.
Cookies & analytics
This website doesn't use advertising cookies. We use Google Analytics to understand how visitors use the site, such as which pages are viewed and how people find us. It uses cookies to collect this information in aggregate, and it doesn't tell us who you are. The embedded enquiry form may also set cookies so the form works. You can opt out of Google Analytics with Google's opt-out browser add-on or by blocking cookies in your browser.
Accessing or correcting your information
You can ask to see, correct or delete the personal information we hold about you at any time by emailing hello@exquisitetreasures.com.au.
Questions or complaints
If you have a concern about how we've handled your information, please contact us first and we'll do our best to resolve it. If you're not satisfied, you can contact the Office of the Australian Information Commissioner.